Privacy policy
Who we are
Avery Oxford (operated by Gustavo Costa, Avenida Mário Soares, 32, 9000-783 Funchal, Madeira, Portugal) is the controller of your personal data. Contact: info@averyoxford.uk.
What we collect
Name, delivery and billing address, email, phone number, order details, and technical data such as IP address, device and browsing activity on our site (via cookies). Card details are processed by our payment providers – we never see or store them.
Why we use it
- To process and deliver your order and handle returns (performance of a contract).
- To answer your questions (legitimate interests).
- To send marketing emails or SMS – only if you opted in; you can unsubscribe at any time (consent).
- To meet legal and tax obligations (legal obligation).
- To measure and improve our website and advertising, using cookies where you have agreed (consent).
Who we share it with
Shopify (our e-commerce platform), payment providers, our fulfilment and delivery partners, email/SMS providers (such as Klaviyo) and advertising partners (such as Google), only as needed for these purposes. Some of these partners are outside the UK; where this happens, appropriate safeguards are in place.
How long we keep it
Order records are kept for 6 years for tax purposes. Marketing data is kept until you unsubscribe.
Your rights
Under the UK GDPR and the Data Protection Act 2018 you can ask to access, correct, delete or restrict your data, object to its use, or receive a copy. Email info@averyoxford.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
We use essential cookies to run the shop and, with your consent, analytics and advertising cookies. You can change your choice at any time in the cookie settings.